Our Impekable Design Process

Great design doesn’t happen by accident. At Impekable, our well-established, battle-tested design process produces exceptional experiences, every time.

Why Does Design Process Matter?

Some agencies treat design work like the Wizard of Oz — the output may be magical, but pay no attention to that man behind the curtain!

But while it’s tempting to believe the best design work is divined through some mystical, mysterious process, we believe the opposite is true. In our experience, following a thoughtful, structured design process results in a number of benefits:

Arrive at a Better Design, Faster

A structured process to design ensures that the views of all stakeholders are taken into consideration and that the best ideas are surfaced through deliberate collaboration.

A More Collaborative, Enjoyable Experience

Disorganized design experiences produce frustration on all fronts. Following a defined process gives all parties confidence that the approach will produce strong outcomes.

Reduces the Need for Rework

Ongoing feedback and reviews must be a part of any design process. Planning deliberately for these stages reduces the need for costly, time-consuming rework within a project.

Our Design Principles

At Impekable, we hold ourselves to the following principles and rely on the ‘Gut Check’ questions to stay accountable to each other.

Fearlessly Curious

We seek to understand the “why”.

We embody the perpetual search for new ideas and ways of thinking that can inspire, transcend, and empower. We really mean it when we say we want to help create a better world, and we believe that one of the best ways to do that is to harness a passionate, fearless curiosity.

We’re on a quest for continual personal and professional growth. We ask a lot of questions, and we’re ok looking stupid (sometimes) if it means driving better results in the end.

Always Compassionate

We design with intent and clarity, and we advocate on behalf of our users.

We design for users — not for ourselves (or even for our clients). We listen. We design for accessibility.

We value the well-being of our colleagues, clients, and users. We pay attention to what is there, and what is not. We bring joy and enthusiasm to our work which enables us to create delight in our products.

Collaborative Partners

We believe silos are for farms.

Everyone on our team and our client’s team is a part of the design process. We value our clients as creative partners. By creating this type of partnership, we’re able to create a safe space where our WIP and ideas grow together.

We check in early and often with all team members, and we believe feedback is essential to working collaboratively. We enforce the idea that, if you find yourself designing alone, you need to reach out for feedback.

Thoughtfully Efficient

We work smarter, not harder.

We take the time to understand the problem our design will solve, as well as the people who will use and benefit from it. We use the information we gather to work efficiently to meet business and user goals.

Because we think holistically, we build design systems to deliver a consistent, cohesive experience and to solve problems once, enabling quick updates to an entire ecosystem. As a project team, we are aligned in our processes and ready to adjust when needed.

Committed to Excellence

We stand behind our work.

We believe the best quality work comes from being open to feedback, early and often. That’s why we follow a defined process, repeating and refining our solutions as needed to create products that make our clients and our team proud.

At our core, we are problem solvers who are focused on creating exceptional user experiences that are meaningful and that resonate in the world. We are strongly dedicated to our craft and approach each task with attention to detail and purpose.

"They brought creative and strategic thinking to our discussions and worked quickly to meet deadlines. It was a very positive experience that resulted in a robust testing roadmap for Adobe."

Katherine Cook

Principal Product Marketing Manager, Adobe

“They truly helped bring our entire product concept to life. The prototype that Impekable created received positive feedback from customers, investors, and mentors.”

Peter Rhines

CEO, Jupiter Card

“The team proved fully competent at taking the lead and contributing valuable suggestions. Their communication-focused management approach ran projects smoothly and easily.”

Mayuresh Ektare

VP of Product Management, Zingbox - Palo Alto Networks

“I’m consistently impressed by their technical talent and ability to handle complex projects.”

Anoop Sreedhar

Sr. Director of Engineering, FinTech Company

User adoption increased thanks to their design expertise, which has helped the company grow dramatically. Impekable is an experienced, diligent, and straightforward vendor that’s available when needed and delivers top-quality results.

Executive

Thin Film Service

Customers love the look and feel of the website and the number of page views has increased. Taking full charge of the project, they went above and beyond to understand their client's needs.

Digital Production

Network Solutions Provider

“Professional, straightforward and always open to discussing new ideas. Impekable is not to be underestimated when it comes to engineering or UX design.”

CEO

HR Tech StartUp

"We came with an idea for a simple application, and Impekable went above and beyond. I'm confident that the final product will be much better than what we'd envisioned in the beginning. Impekable has exceeded our expectations."

Senior Research Engineer

Automotive Company

“Their affinity for high-fidelity deliverables made the onboarding process remarkably smooth."

Vijay Vachani

Director of Partner Platform & Ecosystem, Adobe

“Impekable delivered multiple, fantastic options for us... they genuinely cared about the project and our goals.”

Bryan Welfel

Co-founder, JSwipe, acquired by Tinder

“I've been building consumer products for more than 20 years, at start-ups- and at some of the most notable companies in the world and I would recommend Impekable's work for any size organization.”

Jason Rupp

Sr Director Product Management, SXM

[They] do good work. Even when competing against tinder. 🙂

Jonathan Badeen

Co-founder of Tinder

Google
Nike
Samsung
Hewlett Packard
Accenture
Aruba
DigitalOcean
Twilio
Adobe
Panasonic
Netgear
SiriusXM

Case Studies

UI Kits for Popular Design Systems

Impekable crafted Adobe XD's official iOS 13 UI Kit, igniting user interest in Adobe's latest design tool. This momentum cascaded into the development of top-tier UI Kits including Google Material...

Ready to Join Us?

If our design process resonates with you, we’d love to show you how we’ll apply it to your next project. Reach out to our expert team for more information.

From new startups, to experienced enterprise companies, we have worked with some of the industries leading technology innovators.

Google
Nike
Samsung
Hewlett Packard
Accenture
DigitalOcean
Twilio
Adobe

Get in touch today

and let Impekable reshape your legacy into a thriving future.

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